After-sales Service

WE CAN PROVIDE

Gujing Electronics also provides customers with comprehensive, one-stop technical support services regarding inductor selection and application.

01

Requirements Alignment

Communicate with the customer's engineers to clarify the application scenario, circuit topology, and key parameter requirements.
02

Application Analysis

Analyze the role of inductors in the client's circuitry and assess potential technical risks(e.g., noise, losses, saturation, EMI issues).
03

Solution Selection

Based on the analysis, the most suitable inductor type (such as molded,wound, or toroidal), core material, and specific model are recommended.
04

Sample Matching

We provide samples, detailed specifications, S-parameter files, dimensional drawings, and other materials to assist customers with their designs.
05

Parameter Optimization

Assist clients with board-level testing and analyze test data (e.g., waveforms, efficiency, temperature rise); adjust the design solution as necessary.
06

Seal and Retain Sample

Finalize all technical specifications to serve as the basis for mass production.

01

Material Confirmation

Confirm the consistency of the order parameters with the previously locked technical solution to avoid communication errors.
02

Strictly Control Production

Based on Gujing's 23 years of contract manufacturing experience, over 60% of inductance performance issues are due to material substitutions or process changes.
03

Parameter Monitoring

SPC monitoring is conducted in key processes such as winding, soldering, dispensing, molding, and testing to ensure process stability.
04

Full Performance Inspection

Provide samples, detailed specifications, S-parameter files, dimensional drawings, etc. for customer design.
05

Traceable Report

Provide COC and test data package with the goods or as needed to ensure data traceability.
06

Package Delivery

Use moisture-proof and anti-static packaging, and provide suggestions for storage conditions.

01

Technical Support

Solve technical problems related to inductance encountered by customers during mass production and debugging.
02

Rapid Response

For defective products reported by the client, initiate a rapid response mechanism and collaborate on analysis.
03

Problem Revention

By utilizing techniques such as electron microscopy, X-ray, and section analysis, we determine the root cause of failure and issue a professional FAE report along with corrective and preventive measures.
04

Upgrade And Optimization

Based on industry trends or customer product upgrades, provide suggestions for component upgrades, substitutions, or optimizations.
05

Counter-Reform Closed Loop

Feedback after-sales issues to the company's internal design and production processes to form a closed loop for continuous improvement.
06

Technical Sharing

Hold technical seminars to share the latest application solutions; increase research and development of magnetic powder formulations to make inductors more efficient in various industries.